Unlock the power of unified communications

Imagine a workday where communication is effortless. Your team seamlessly switches between calls, video conferences, and instant messages, all within a single, user-friendly platform. Information flows freely, decisions are made faster, and customer satisfaction soars.

But achieving this unified communication dream can be a challenge. Juggling multiple platforms, managing security, and ensuring smooth operation all take valuable time and resources. NCC Data takes these burdens off your IT team, allowing you to reap the benefits of a unified communication system without the headaches.

Embrace a unified communication solution

Business communication is a diverse toolbox. From voice over Internet Protocol (VoIP) to video conferencing, each channel offers unique strengths for connecting teams and empowering collaboration. But simply having a multitude of channels isn’t enough. To maximize impact and ensure the fidelity of information, organizations need a unified approach.

Unified communications bring all your business communication channels — voice calls, emails, video conferencing, instant messaging, and more — into a single platform. The results are better accessibility, fewer missed messages, streamlined workflows, and a happier team. Through unified communications, you can collaborate more effectively from anywhere, boosting productivity, satisfaction, and success.


NCC implements a multi-layered approach to keeping business information safely inside your organization before it is ever compromised. NCC protects a range of client networks from security threats, regardless of size. Enterprise, mid-size, and even small businesses are all at risk everyday, and it is our priority to protect every client from existing and emerging cyber threats.

The Four-Layer NCC Network Security Program

  • Regular Security Audits/Assessment
  • First-Level Defense (Firewall, Spam Management, Anti-Virus)
  • Internet Threat Prevention
  • Detection of Security Threats

Unified communications as a service (UCaaS)

Tired of juggling multiple communication platforms and providers? Unified communications as a service (UCaaS) streamlines everything — voice calls, video conferencing, instant messaging, and all your other communication channels into one cloud-based platform. NCC Data will handle the setup, configuration, and ongoing maintenance, ensuring a smooth user experience and maximizing the efficiency of your business communications.

  • Eliminate the need for multiple communication systems and fragmented bills.
  • Improve collaboration and information sharing with a centralized platform.
  • Empower employees to work seamlessly from anywhere with accessible features.
  • Benefit from robust security features built into the UCaaS platform.

Unified endpoint management (UEM)

Managing a mix of devices can be a nightmare, especially in the age of remote work and distributed teams. NCC Data offers unified endpoint management (UEM) services to help organizations ensure all desktops, laptops, tablets, and smartphones are configured for UCaaS integration. We handle updates and security patches, and we enforce company policies, giving you peace of mind and a worry-free communication environment.

  • Eliminate the burden of manually configuring individual devices.
  • Ensure all endpoints are up to date with security patches for optimal protection.
  • Guarantee smooth integration of devices with UCaaS features.
  • Maintain compliance with company policies across all devices.

Virtual call center integration services

Today’s customer service experience must transcend any single location. Through NCC Data’s virtual call center integration, we connect your existing UCaaS platform with a robust call center solution. This integration allows your agents to manage calls efficiently regardless of their physical location, leading to happier customers and a more scalable support system. Whether you choose the in-house or outsourced option, you’ll know your customers are getting the help they need when they need it.

  • Enable agents to work remotely so they can respond quickly to concerns.
  • Easily scale your call center operations up or down based on seasonal demands.
  • Reduce wait times and provide a more responsive customer service experience.
  • Eliminate the need for expensive physical call center infrastructure.

Collaboration enablement across all channels

Getting the most out of your UCaaS platform goes beyond just the setup. NCC Data offers collaboration enablement services that allow your team to leverage the full potential of tools like video conferencing, file sharing, and instant messaging. We provide training, best practices, and ongoing support for optimized communication workflows, boosting teamwork and overall productivity. Our approach makes it easier for your employees to navigate the entire digital ecosystem.

  • Train your team on advanced collaboration features within the UCaaS platform.
  • Foster seamless communication workflows for improved collaboration.
  • Empower employees to work together more efficiently.
  • Equip your team with best practices for effective communication within the platform.