Committed to increasing client satisfaction, sets achievable client expectations, assumes responsibility for solving client problems, ensures commitments to clients are met, builds client confidence, solicits opinions and ideas from clients, and responds to internal clients.
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, and motivates others.
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, is energetic and energizing, and continually progresses through effective action.
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, finds root cause of problems, owns or acts on problems, maintains pleasant and professional image.
Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad, and consistently exercises sound judgment.
We’re looking for outstanding individuals to fill key positions that help make our company strong. Each of NCC data’s employees holds firm to our Core Values, and in return, enjoys a rewarding career doing what they do best.
Office Location: Addison, Texas
Position Classification:
Health insurance
401K
Dental
This position participates as a key member of the Technology Team who is responsible for operational support of NCCDATA’s Managed Services Clients and corporate infrastructure providing hardware, software and application support and troubleshooting of these servers and network devices. The Managed Services Technician must possess significant work experience in a production, mission-critical, revenue-dependent, 24x7 infrastructures including corporate, ecommerce or financial systems and network devices. Demonstrates proficiency with Windows 2000/2003/2008 servers, TCP/IP networking, single domain model concepts and share and file access security concepts. The Managed Services Technician will be accountable for creating and maintaining standards, policies, procedures and documentation and ownership of internal tool systems.
Principal Accountabilities
Position Specific Competencies
Experience and Education Requirements
Email resume to: jobs@ncc-staging.pr5fhm0u-liquidwebsites.com
Office Location: Addison, Texas
Position Classification:
Health insurance
401K
Dental
Technical Support Specialist will be responsible for the configuration, implementation, and maintenance of various technologies at a customer's site. Will focus on the administration of server infrastructure to include servers and software applications. Will assess, identify, and install appropriate solutions to be integrated into the LAN/WAN operation and make recommendations for other solutions as needed.
Education/Certifications:
Special Knowledge/Skills:
Five or more years of server systems experience is preferred.
Major Responsibilities and Duties:
Equipment Used:
Working Conditions: Mental Demands/Physical Demands/Environmental Factors
Large number of telephone calls and several tasks open simultaneously.
Maintaining composure under pressure is a necessity at all times. After-hours and weekend work will be required for maintenance, upgrades, and installations.
Email resume to: jobs@ncc-staging.pr5fhm0u-liquidwebsites.com
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. Requires travel in and around the Metroplex and ability to meet with clients in and outside of the local area up to on occasion. Requires work over weekends and overnights depending shift the individual is assigned to and involves irregular working hours both in and out of the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job description is meant to describe the general nature and level of work being performed; it is not to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an *at-will* basis.