How Inbound and Outbound Customer Support Teams Can Work Together Successfully

How can inbound and outbound customer support teams work together successfully? Howard Eisenberg, NCC Data’s technology consulting director, and Mandi Jarman, director of channel sales for Regal.io, describe how teams with different objectives and metrics can work effectively alongside each other with the right tools.

Learn more about how advanced technologies can create a unified presence across both sales and customer service channels at nccdata.com.

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NCC Data

Learn more about omnichannel communication strategies for your company’s virtual workforce at nccdata.com.

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