UCaaS is a subset of the cloud computing model, such as the popular Software as a Service, better known as SaaS. UCaaS, operating in the cloud, simplifies the deployment and support delivered as a monthly service from a UCaas provider.
UCaaS offers the opportunity to integrate multiple communication methods through a single cloud provider, including enterprise messaging, telephone communication, video conferencing, and chat, which facilitates team communication. These integrated technologies typically can be found in call center services, such as call routing, and call centers, with additional functionality when combined with contact management software.
Cloud communications solutions, such as Unified Communications as a Service (UCaaS), are quickly becoming the only ways businesses can keep operations communicating efficiently. In a world where remote workforces are no longer an option but required.
People in every country continue to modify their work patterns from traditional office spaces, travel warriors, and work at home environments, UCaaS is the way they keep in touch. Voice is required for business operations as a core operating technology, and UCaaS helps businesses ensure internal and external communications stay up and running. It is immune to pandemics or markets and enables a company to pivot quickly to current conditions.
Today’s environment requires your company to be agile. It would help if you allowed your team the flexibility to work in an environment that allowed them to be the most productive. You have most likely moved your data systems to the cloud, but now it is time to overhaul your culture allowing for rapid change in your total platform for voice and communications. A few key benefits of an NCC UCaaS solution are:
These economies of scale touch every business unit in an organization, reducing expenses and improve productivity.
RingCentral Office® offers complete Unified Communications as a Service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax.
8×8 is transforming the future of business communications. By integrating voice, video, chat, contact center, and enterprise-class API solutions into one global, secure, reliable cloud communications platform, people are more connected and productive no matter where they are in the world.
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS)
Be prepared for an evolving workplace with NCC Unified Communications as a Service (UCaaS)
NCC provides a complete suite of Unified Communications coupled with technical support ensuring that your team knows they have a place to turn with questions or potential issues.
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