There are numerous cost and productivity benefits that come with outsourcing your IT needs.
NCC excels at offering integrated managed services, even when clients only need a partial level of service. Fractional outsourcing, outsourcing only a portion of your IT, allows for your in-house IT staff to keep your preferred core functions onsite.
Scenario 1: Help Desk Support
An in-house help desk can quickly be overwhelmed with support tickets and requests. This ties up your IT department, making it impossible for them to focus on the “big picturing” — working on new projects or planning your technology strategy. NCC can manage your IT help support tickets remotely through our Outsourced Help Desk service.
Scenario 2: Specialized Experience
NCC’s team of network engineers, project managers, and business analysts often perform evaluations of company networks, infrastructure, and more. Bringing in an experienced team of outside IT consultants can reveal opportunities for improved security, IT management, performance, and cost savings. A fresh perspective from the experts at NCC can improve the performance of your internal IT department.
Scenario 3: Non-Sensitive Data
NCC offers the latest in managed network security and cloud-based data management solutions, but some organizations would still prefer to keep certain sensitive data in-house. NCC allows you to keep the IT functions that touch your private data internal while outsourcing everyday IT help desk support, asset management, and network optimization services that don’t interfere with your internal team.
Partial IT Outsourcing Services
NCC provides on-site, remote, and on-call technical personnel during normal business hours or 24/7, depending on your needs. Every engagement is independently evaluated to ensure that we’re aligned with your vision and that your unique needs are met.
When needed, NCC blends fractional IT resources with your internal team to deliver flexible and scalable IT support that meets your budget requirements. You choose the length of time, the number and experience of resources, and the commitment (on site, remote, etc.) and we execute in a timely and cost-effective fashion.
What IT Functions Are Commonly Outsourced?
24 x 7 IT Help Desk Service and Technical Support
Complete Managed Cybersecurity
Firewall and Antivirus
Dedicated Servers and Exchange Hosting
Network Design and Audits
Email Solutions, including archiving, Anti-SPAM and backup
A Variety of Business Scenarios Support Partial IT Outsourcing
Allowing NCC to handle a portion of your IT needs frees up your internal IT staff for larger projects. When our experienced staff takes care of your day-to-day technology needs, your team can focus on growing your business.
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